Xiaomi SU7: After just 24 miles, a brand-new car Xiaomi SU7 dies and cannot be repaired by a dealer.

The Xiaomi SU7 may be selling like hotcakes in China, but many owners have faced problems soon after taking delivery of this exciting new EV. This week, the owner of a bright blue SU7 was reportedly left stranded after only 24 miles (39 km) and told the car would have to be sent back to the factory for analysis and to see if it could be repaired. May go.

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The electric sedan of a man known only as Mr Wen was being driven on a highway on May 5, just the day after it was collected from a Xiaomi delivery center in Fujian province. Suddenly, the EV stopped, forcing the owner to pull the vehicle over.

A message on the SU7’s digital instrument cluster warned that the car was about to stall, asking the driver to stop the vehicle and contact the company’s online service center. Then a second message appeared, stating that the drive system was faulty and the car could not shift between drive and reverse.

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Stranded on the side of the road, Mr. Wayne had to call a tow truck to get the car back to the delivery center. According to sources in China, including Autohome and CarNewschina, the dealer center was unable to diagnose the problem and informed the owner that it needed to be sent back to the factory to find out what was wrong.

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The owner does not want to get the car repaired. Instead, he has requested a brand new SU7. However, this is said to be impossible as the owner of all the models currently being assembled is already allocated, meaning he would have to place a new order. Xiaomi is reportedly cooperating with the individual to arrange a full refund for the defective vehicle and offset any expenses incurred.

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Xiaomi is estimated to have manufactured more than 10,000 SU7s since the launch of the vehicle a few months ago. Additional owners have reported various issues with the EV, such as paint problems, while some have expressed doubts about the efficacy of the car’s traction control system.

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Recently, Xiaomi was forced to admit that the automatic emergency braking (AEB) system stopped working above 84 mph (135 km/h) until an over-the-air update was implemented. Will remain inactive.

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